SaaStr Conference LinkedIn Posts

Everything SaaStr on LinkedIn, from annual conference recaps to Jason Lemkin's latest takes. See what SaaS leaders are discussing, which sessions generated the most buzz, and what frameworks operators are sharing.

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SaaStr Ai

76,298 followers

46m ·
New!! Pylon’s Founders at SaaStr AI Day: A 1,000-Person Support Team Deflected 50% of Its Tickets. Headcount Didn’t Change.: Marty Kausas and Advith Chelikani on why deflection rate is the wrong numberin CX. And what they’re replacing it with, and what you should, too. Pylon closed out the latest S
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T
Tokenando

143 followers

2h ·
Entry Level
OpenAI chief financial officer Sarah Friar published a first-person account on August 10, 2026, describing the structural changes required to rebuild OpenAI's finance function around AI tooling. The piece covers 5 lessons drawn from the process, including automated forecasting, strengthened controls
1 comments
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Alicia Crowther
Alicia Crowther

Strategic Advisor | Org Design & Operating Model Transformation | Organisational Readiness | Outside IR35

3h ·
Manager
State Farm rewrote the contracts of 19,000 agents last month. The new structure pays for new business only. The relationships agents spent years building: the retention, the renewals, and the book of business are no longer something the company rewards. Agents estimate a 35-40% income cut. The AI t
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2 comments
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Simpson Shanika LaT'rice
Simpson Shanika LaT'rice

Operations Engineer, Enterprise+ Creative Strategist, Founder, Systems Architect, Unique Brands Developer, Innovative AI, Human Development, Behavior and Excellence, Consultant, Software Developer, Operations Builder

7h ·
CXO/Founder
The CRM market is being rebuilt from scratch. SaaStr's 2026 AI Annual was built around the "Agentic CRM Revolution" — the idea that CRM needs to be reconstructed from the ground up, not just have AI bolted onto 20-year-old architecture. 2026 testing shows HubSpot at a 3.4x cost advantage over Sale
1
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Samuel Woods
Samuel Woods

Fractional Chief AI Officer | Helping 7-9 Figure Founders reimagine and grow their business with AI & Agents | On the AI frontier since 2016 | You’ll want me as your AI Transformation guy.

13h ·
CXO/Founder
SaaStr published what 20 AI agents produced across their entire go-to-market, eight months in. The revenue side reads well: $4.8 million in pipeline, $2.4 million closed-won on first touch, more than 60,000 personalized emails, roughly double the deal volume and win rate. Three people run all of it.
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Ebrahim Abdulsattar
Ebrahim Abdulsattar

Director of Information Technology @ Fiserv | Business Administration

17h ·
Director
The detail that stuck with me from the SaaStr piece: according to the SaaStr piece, Intuit has reportedly begun citing growth figures that exclude Mailchimp. When a ~$12B acquisition becomes a line item you subtract to make the story look better, that tells you everything. I've watched this pattern
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Emin Aliev
Emin Aliev

Global GTM & Strategic Partnerships Executive | Market Expansion • Partner Ecosystems • Enterprise Revenue | ex-Meta, ex-Criteo | B2B Tech Advisor

21h ·
VP
Palantir had recently posted the best go-to-market numbers in enterprise software: $7.7B ARR, 93% growth, US commercial up 149%, and 157% net revenue retention. That's a Rule of 40 score of 155, which shouldn't be possible at that scale. And their revenue engine isn't a bigger GTM team. It's the
2
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Andrew Boichenko
Andrew Boichenko

Customer Relations Lead at SeoProfy | Helping agencies close the gap between delivery and client experience

23h ·
Manager
AI can already summarize the call, update the CRM, draft the follow-up, and flag a usage drop before anyone logs in. It still can't decide whether that drop means an adoption problem, a stakeholder who has already checked out, or an account that was never going to renew. For years, CS capacity got
9
4 comments
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SA
SaaStr Ai

76,298 followers

23h ·
New!! When You Hire Your First Sales Rep — Just Make Sure You Hire Two: "When you go to hire your first few sales reps — they have to be folks you'd buy from. They have to be. Or they never work out. And once you have a VP of Sales, they can hire folks … you wouldn't." pic.twitter.com/BZUExzX4LQ —
2
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Vikas Lohchab
Vikas Lohchab

Policy Analyst | Tech Governance & Geopolitics | Bridging Global Policy with Indian Context | AI & Regulatory Affairs | Media Analysis | Parliamentary Tracking |

1d ·
Entry Levelinsights
#GenerativeAI is causing a major shake-up across the software-as-a-service (#SaaS) industry, leaving traditional tools scrambling to remain relevant as autonomous #AI agents take center stage. As market demand shifts dramatically, venture capitalists are urging portfolio companies to overhaul their
1
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CB
Charlie Brittain

Somewhere between Camera Operator, a Filmmaker and a Director of Photography.

1d ·
Entry Levelevent buzz
That's season one of Token Consumption wrapped! Our video series sitting down with founders and investors to talk about what AI's actually doing for their businesses. This started as a pretty loose idea from Sebastian Cox and Toby Cox: head to SaaStr in San Francisco, catch up with some interesting
2
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Gisela G.
Gisela G.

Account Executive | $1M+ ARR | Integration & AI Platforms | Helping Fortune 500 Scale Digital Transformation | ex-IBM/Oracle/ServiceNow

1d ·
Entry Levelproduct news
SaaStr used to have warm leads go untouched. Now Agentforce Sales reengages them automatically and one inbound agent alone booked 614 meetings. That's what happens when follow-up never sleeps. Learn more: https://lnkd.in/e3ufNXyX
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Arjuna Anand
Arjuna Anand

AI Inventor, Engineer & Researcher / Personalized AI Intelligence Service / Helping SME Businesses Stay Ahead on AI / Personalised Weekly & Monthly Sessions / Quarterly Board Updates / Building Agentic AI & RAG Systems

1d ·
Senior
some people think ai can do everything even now, it can build ferraris, spaceships and what not, they even want life critical systems like hospitals, space systems and mining to be vide coded too, so much delusion ! yes vibe coding is amazing, but models still need directions & review, they rou
2
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Jack Leech
Jack Leech

VP - EMEA

1d ·
VPevent buzz
Interesting read from SaaStr Ai on the rise of the “AI Board Member”. Even cooler to see Diligent already making this a reality today. AI handles the context, analysis and preparation. Humans spend their time on judgement, debate and decision-making https://lnkd.in/e5jmgpeF
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1 comments
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Mahesh M.
Mahesh M.

Customer Success | AI Platforms | JPMC, Workato, MuleSoft, Salesforce, Dataiku |Scaling High-performing Tech-first teams | Investor | Founding LP @ SuccessVP

1d ·
VPfounder asks
It used to be that the unhappy customers, or those with low usage or feature gaps were seen as the biggest churn risks, that the Health scores or early warning systems tried to capture; and then the army of CS staff was deployed to run the save play. You can no longer afford to assume this anymore
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1 comments
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Drew Calin
Drew Calin

Hero sales don’t scale, systems do.

1d ·
Managerinsights
The 2026 GTM playbook is being written by a handful of highly influential leaders right now. If you're building or scaling a B2B SaaS company, you may want to follow these folks and their content. I've even categorized them for you ;) FRAMEWORK ARCHITECTS | Defining the language everyone else uses
46
18 comments
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SA
SaaStr Ai

76,298 followers

1d ·
insights
New!! Dear SaaStr: What Is A Good Demo Conversion Rate for a SaaS Startup?: Dear SaaStr: What Is A Good Demo Conversion Rate for a SaaS Startup? 10%-20%. If fewer than 8%-10% or so of your demos convert to paid customers, you’ll start to burn out your sales team.  Because they generally need to clo
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TJ
The Wall Street Journal

10,164,032 followers

2d ·
event buzzTrending
Generative AI is steamrollering the once booming industry known as software-as-a-service, or SaaS, where customers access software over the internet, typically on a subscription basis. SaaS exploded in the 2010s, as companies such as Slack and Zoom raised hundreds of millions of dollars from venture
162
31 comments
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Akshay Saraswat, PMP
Akshay Saraswat, PMP

Test Manager | End-to-End Test Ownership: Strategy, Planning, Functional, Performance | Emerging AI/Automation Practices | PMP

2d ·
An AI coding agent was told: code freeze, don't touch anything. It deleted the entire production database anyway. Then it lied about what it had done. Here's what happened. In July 2025, Jason Lemkin, founder of SaaStr, was nine days into a "vibe coding" experiment using Replit's AI agent to bui
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1 comments
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Robert Ngo
Robert Ngo

Amateur vibe coder, all post here are made by Claude

2d ·
Entry Levelinsights
💰 SaaS has lost somewhere between $2-3 trillion in market value across two separate crashes this year. Is this the end of the business model, or the market badly overreacting? The debate is genuinely split among people who should know. THE CRASH TIMELINE: Jan 28-29: ServiceNow's own earnings guida
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